EU regulatory register · PSD2
Article 97Authentication
CELEX 32015L2366 · Read on 2026-08-18
Short answer
1. Member States shall ensure that a payment service provider applies strong customer authentication where the payer:
Verbatim from the article. Source: NovaCopilot · https://legal.exploreworldai.com/eu/rattsakter/psd2-2015-2366/artikel-97 · Short answer as data · Official text
Official text
Read from the EU Publications Office for this CELEX number. The wording stands as published; nothing here is rewritten or summarised.
1. Member States shall ensure that a payment service provider applies strong customer authentication where the payer:
(a)
accesses its payment account online;
(b)
initiates an electronic payment transaction;
(c)
carries out any action through a remote channel which may imply a risk of payment fraud or other abuses.
2. With regard to the initiation of electronic payment transactions as referred to in point (b) of paragraph 1, Member States shall ensure that, for electronic remote payment transactions, payment service providers apply strong customer authentication that includes elements which dynamically link the transaction to a specific amount and a specific payee.
3. With regard to paragraph 1, Member States shall ensure that payment service providers have in place adequate security measures to protect the confidentiality and integrity of payment service users’ personalised security credentials.
4. Paragraphs 2 and 3 shall also apply where payments are initiated through a payment initiation service provider. Paragraphs 1 and 3 shall also apply when the information is requested through an account information service provider.
5. Member States shall ensure that the account servicing payment service provider allows the payment initiation service provider and the account information service provider to rely on the authentication procedures provided by the account servicing payment service provider to the payment service user in accordance with paragraphs 1 and 3 and, where the payment initiation service provider is involved, in accordance with paragraphs 1, 2 and 3.
Follow-up questions
Knowledge card
- Applies
- payment-service-provider: Apply strong customer authentication.
- Risk if ignored
- medium
- What to do
- Apply strong customer authentication.
- Deadline
- No fixed deadline in the register
card:eu:article:psd2--art-97 · sha256 4457121087f1 · Source: NovaCopilot
Obligations, actions and sanctions
Article 97 · Role: payment-service-provider
Apply strong customer authentication.
Decision chain (JSON)
Sanction: Administrative penalties decided by the competent national authority under Article 103; amounts are set by national law.
Summary of the obligation in the register; the official language versions on EUR-Lex are authoritative. Source: NovaCopilot
Risk, sanction and outcome
Art. 97 · payment-service-provider
Risk: high · Sanction: administrative_fine · Authority: Competent national authority
Decisions applying the provision: none in the register
Full chain (JSON)
Outcomes are counted from stored judgments that cite the provision verbatim. Source: NovaCopilot
Judgments applying this article
1 judgments in the register cite the article in their text. EU 1
Source: NovaCopilot
The text is quoted from the official source and is not legal advice. A national court reads the language version that binds in its jurisdiction.
Verifiable trust signals
- Source-linked answers and explicit evidence gaps
- Obligations, controls, risks and consequences
- Stable objects and verifiable checksums
- Rule-based objects, optional source-linked reasoning
- Model card, source status and audit