Everyday agents · Consumer rights · United States (federal)
Can a customer cancel a purchase made at their home?
- What applies?
- For sales of $25 or more made at the buyer's home, or $130 or more at temporary locations, the buyer may cancel until midnight of the third business day.
- What must I do?
- Give the buyer a receipt or contract with the cancellation notice. Give two copies of the cancellation form. Inform the buyer orally of the right to cancel. Refund within 10 business days after a cancellation.
- What happens if I do nothing?
- Failing to give the notice is an unfair and deceptive practice that the FTC can enforce with civil penalties, and the cancellation period does not start until notice is given.
- Who regulates this?
- Federal Trade Commission (FTC)
- What is the deadline?
- Buyer may cancel until midnight of the third business day; seller refunds within 10 business days.
Sources
Read 2026-10-14 · ID agent:us:everyday:door-to-door-cooling-off · sha256 3f857e0b5e987138cc0d77b071cd531dc687020bb58bf94ee0dfc6c7750bd08e
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- The per-violation civil penalty is adjusted for inflation every year; the current amount is listed in 16 CFR 1.98. Official source
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Court decisions
not_in_register: no court decision in the register applies this rule yet. The answer rests on the cited provisions.
Machine readable: JSON. Not legal advice. Source: NovaCopilot.